Knowledge Base

Yes. You can add different addresses to your Address Book and have your order delivered to the address other than yours. In this case, you need to ... More Info

Please refer to the Order Cancellation section in our Return Policy.

You can track your order after you log in your account and open the "View Orders" page. In this page, you will find all your history orders and may ... More Info

If you have a discount coupon, you may input it in the "Billing, Shipping & Review" page and apply in the checkout process. Please check the ... More Info

Store Credit can be used as part of payment for your orders. If you have store credit balance, you may input the amount you want to use in the ... More Info

Your order may have one of the following status. Pending - Order is placed but payment is not confirmed yet. Processing - Payment is confirmed and we ... More Info